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I have three Philips DVDR75/17 dvd recorders with very few…

Customer Question
I have three Philips...

I have three Philips DVDR75/17 dvd recorders with very few hours of use on any of them. They all play DVDs of movies but none of them record DVDs as they are supposed to. I am using the proper blank DVDs. The one I used to have, which is no longer working, had a "firmware upgrade" if my memory serves me well. I don't know if the other three DVDR75/17 have had this upgrade. Otherwise, I don't know why all three (supposedly little used from different sellers) spare DVD Recorders do not work. Any ideas????

Technician's Assistant: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?

I brought my original in 2003. they are no longer made and parts must be difficult to come by ( don't know about the firmware upgrade). The three spare 75/17s were probably manufactured by Philips at about the same time. I brought the three of them about five years ago expecting to use them when my original stopped working (which it has).

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The three DVDR75/17 will play a professional movie DVD and functions seem to work. But, they units won't record which is what I like about them.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The original 75/17 became less dependable in making a consistently good DVD recording about four months ago. I've been trying to get someone to make the three spare 75/17s work in the meantime. No luck. Not a lot of technicians with know how available.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I think because all three DVDRs that I brought five years ago from different sources are probably relatively unused and almost new (at least if I can trust the three different sellers), there must be basic common problem that is stopping all three. That's why I suspects possibly this firmware upgrade which I looked up on Philips.com and found it to be "FF#9.53". Otherwise, I'm at a loss as to why all three will not record.

Submitted: 8 months ago.Category: TV
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Answered in 14 hours by:
11/11/2017
TV Technician: hongkongpom, Cable TV Installer replied 8 months ago
hongkongpom
hongkongpom, Cable TV Installer
Category: TV
Satisfied Customers: 1,438
Experience: State Of Hawaii Certified Cable TV installer
Verified

Hello there I still suspect the media is causing problems. Try some Verbatim discs either a DVD-R or +R & report back thank you.

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