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I'm trying to play a video with youtube by inputting an

Customer Question
I'm trying to play...

I'm trying to play a video with youtube by inputting an address and it keeps saying file download is not supported but im not trying to download a file

Technician's Assistant: What's the model number of your TV? How old is it?

Not sure of number....its less than a year old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

About 6 months

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The menu works

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is this going to cost something

Submitted: 9 months ago.Category: TV
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Answered in 6 hours by:
11/10/2017
TV Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,604
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 9 months ago

On what device is this happening? (make and model number)

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TV Technician: Pete, Electronic Engineer replied 9 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Category: TV
Satisfied Customers: 20,604
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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