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My disc player stopped working. Put in new batteries.

Customer Question
My disc player stopped...

My disc player stopped working. Put in new batteries. Nothing.

Technician's Assistant: What's the make/model of your device? How old is it?

Panasonic blu ray. 4 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

What troubleshooting??Just happened

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

What should I try???

Submitted: 9 months ago.Category: TV
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Customer reply replied 9 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 9 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 13 minutes by:
11/9/2017
TV Technician: Nathan, Installer replied 9 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,515
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Could you tell me the model of the player?
Does this happen on both regular dvds and Blu-ray Discs?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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