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I purchased a. I don’t know the model number is says HDMI…

Customer Question
I purchased a Technician's...

I purchased a

Technician's Assistant: What's the model number of your TV? How old is it?

I don’t know the model number is ***** HDMI DTV on the front

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The problem is I just bought an amazon fire stick and Don’t know how to install it

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing happened I can’t figure out where to put it the 1port that says jdmi already has something in it

Submitted: 8 months ago.Category: TV
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Answered in 5 minutes by:
11/6/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,541
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

If you can provide the model number off the sticker on the back of the TV I can look to see if there's another HDMI port somewhere.

If not, then I can find you a workaround to plug two HDMI devices into a TV with only one port. Let me know.

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