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It will not turn on at all. Vizio smart tv Model M420KD. No…

Customer Question
It will not turn...

It will not turn on at all

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

Vizio smart tv Model M420KD

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No the remot does not work either

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I tried to go to netflix, they said they could not connect and the scren froze

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I went to turn everything off and the tv would not shut down so i had to unplug everything

Submitted: 8 months ago.Category: TV
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Answered in 1 minute by:
11/4/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,502
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

Can you tell me if there are currently ANY signs of life on the TV at all please? Also, roughly how old is the set?

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