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It will not turn on at all. Vizio smart tv Model M420KD. No

Customer Question
it will not turn on...
it will not turn on at all
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Vizio smart tv Model M420KD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no the remot does not work either
JA: How long has this been an issue? What happened right before this popped up?
Customer: i tried to go to netflix, they said they could not connect and the scren froze
JA: Anything else you want the Expert to know before I connect you?
Customer: i went to turn everything off and the tv would not shut down so i had to unplug everything
Submitted: 1 month ago.Category: TV
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Answered in 1 minute by:
11/4/2017
TV Technician: Aric, Technician replied 1 month ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,348
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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TV Technician: Aric, Technician replied 1 month ago

Can you tell me if there are currently ANY signs of life on the TV at all please? Also, roughly how old is the set?

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Louie
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