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The TV will not stay connected to the HDMI input. The input

Customer Question
The TV will not stay...
The TV will not stay connected to the HDMI input
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: The input is an old TracVision using Direct TV to a cable box. Output is HDMI to the tv Samsung model UN40F6300AFZA
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: only using this input
JA: How long has this been an issue? What happened right before this popped up?
Customer: the unit was in storage several years. Nothing significant before re-install
JA: Anything else you want the Expert to know before I connect you?
Customer: Just that it is hooked to a sat dish
Submitted: 1 month ago.Category: TV
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Answered in 2 minutes by:
10/29/2017
TV Technician: Shahid, Technician replied 1 month ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11,688
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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TV Technician: Shahid, Technician replied 1 month ago

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

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