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Want turn on. Philips ultrs. Philips ultra 4k tv. Today

Customer Question
Want turn on JA: What's the...
Want turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Philips ultrs
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Philips ultra 4k tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: Today
JA: Anything else you want the Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.Category: TV
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Answered in 5 minutes by:
10/29/2017
TV Technician: Mike G., Technician replied 1 month ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,556
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 1 month ago

What is the approximate purchase date of the tv?

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Customer reply replied 1 month ago
Phillips ultra 4k smart tv model # 50PFL5601/F7
TV Technician: Mike G., Technician replied 1 month ago

What is the approximate purchase date of the tv?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,940
2,940 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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TV & Communications Sys Repair

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Steven

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Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

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Training on many types of consumer electronics, training on Sony Samsung and JVC

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Neil

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803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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