TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Samsung 75'" UHD 4K Smart TV and the right side of…

Customer Question
I have a Samsung...

I have a Samsung 75'" UHD 4K Smart TV and the right side of the screen is darker than the other.

Technician's Assistant: Just to clarify, what's the exact make and model of your smart tv?

LED, Sam, 75", UHD 4K smart tv. Model# *****

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and yes

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

We moved the tv to have carpet installed about a week ago and when setting it back up this is when we noticed it

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
10/22/2017
TV Technician: Shahid, Technician replied 8 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,308
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 8 months ago

- Any idea how old is the TV and how long it have had this problem?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Samsung 4k 3d series 9000 78 inch curved screen tv
I have a Samsung 4k 3d series 9000 78 inch curved screen tv and a Samsung bd 7500 blu nm … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How do I get a Net flick icon on my Samsung tv. Series 6
I have never been able..tv purchased and installed a year ago … read more
Shahid
Shahid
Technician
13,308 satisfied customers
Can The Akai 65" 4K UHD Smart TV be upgrade software? and
Can The Akai 65" 4K UHD Smart TV be upgrade software? and how? thank you … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Is the difference between un65mu6300f and 4k usd smart tv
is the difference between un65mu6300f and 4k usd smart tv led cwifi mr 120ku6300 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I bought a 60 inch T.V. and sound bar, had geek squad do the
I bought a 60 inch T.V. and sound bar , had geek squad do the install . Now I get a booming sound periodically . I had Comcast come check their equipment and they said it was not their equipment causi… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Does my Samsung UE48JU6400 48inch LED UHD SMART TV do HDR
Hi does my Samsung UE48JU6400 48inch LED UHD SMART TV do HDR 10. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Just set up 55" Curved 4K UHD Smart Tv UN55KU6490 everything
Just set up 55" Curved 4K UHD Smart Tv UN55KU6490 everything went really easy no problems once all set up their is a straight line runnung from top to bottom down the TV screen on the right side of th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I want to get a new TV... I still have PLASMA. How do I get
I want to get a new TV... I still have PLASMA. How do I get rid of a Plasma TV? Anyway, how big of a difference would I notice with say a 1080 TV vs. 4k? I know more programs will be in 4k but not sur… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Can a screen be replaced on a 65" Samsung flat screen tv,
can a screen be replaced on a 65" Samsung flat screen tv … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Have a 3 year old Samsung 75 in UN75JU6300 LED TV. Worked
Have a 3 year old Samsung 75 in UN75JU6300 LED TV. Worked fine for 3 years ...then last week the top 1/3 of screen is darker than the rest of the display (like a lower brightness). Just today it got w… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Which is the best (sharp and clarity and sound wise) 4K TV
Which is the best (sharp and clarity and sound wise) 4K TV in 70" segment? I need best of the best.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
What make is better 's in Australia? LG / Panasonic /
What make is better for Tv's in Australia? LG / Panasonic / Hisense / samsung? Really I'm looking for value for money on a smart TV at about 42 or 50 inch? Budget = $600-$1000… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung 4K tv with a SEK 3500 evolution kit. The
Hi, I have a Samsung 4K tv with a SEK 3500 evolution kit. The evolution kit will not upgrade firmware, I spoke to Samsung who gave me a link to download it to usb, that still didn't work. the tv is co… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have DirecTV and want to upgrade to 4k UHD TVs. DirecTV
I have DirecTV and want to upgrade to 4k UHD TVs. DirecTV has what they classify as "DirecTV ready 4k UHD TVs" but the only two manufacturers are Samsung and LG. I was leaning toward purchasing an 80"… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a samsung lcd tv model number Ln52A850S1FXZA. When
I have a samsung lcd tv model number Ln52A850S1FXZA. When I turn the tv on it has a double image on the right side, and has 3 horizontal lines evenly spaced at 25%,50% and 75% of the screen and a blac… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Sony Bravia KDL-46VL130, serial number 8017887, LCD
I have a Sony Bravia KDL-46VL130, serial number(NNN) NNN-NNNN LCD Digital Color TV. It is about 2 1/2 years old. About 3 weeks ago it started to have 4 horizontal stripes of a darker color about 2" th… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
Hi Rod, You helped me a couple of weeks ago with a 30 inch
Hi Rod, You helped me a couple of weeks ago with a 30 inch Astar TV that had a bad inverter board and I ordered it and installed it and everything worked fine for a little over a week but yesterday th… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have a Samsung 56 DLP TV and a couple weeks ago I ...
I have a Samsung 56" DLP TV and a couple weeks ago I noticed a darker, cloudy shadow on the bottom of my screen, primarily on the right side. It is most noticeable when the screen is showing lighter c… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x