TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Why can we only get one dvd to play? All others load and say…

Customer Question
Why can we only...

Why can we only get one dvd to play? All others load and say this dvd can't be played. Check the disc.

Technician's Assistant: What's the model number of your TV? How old is it?

Ltt6unbs1706656. Model d24-d1 purchased7/10/16

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. Only connected to DVDs/bus player

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

New guests checked in Friday and tried DVDs an hour and a half ago. Screen shows loading bars. Then we get the message.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

May I speak to someone? It's faster than typing.

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 hours by:
10/17/2017
TV Technician: Shahid, Technician replied 8 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,134
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 8 months ago

- What is the model number off of DVD player connected to this TV?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have A 51" Quatro from 2006 cant Power it on the Power
I have A 51" Quatro from 2006 cant Power it on the Power light blinks … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
How do I hook up a fire stick to my outdoor SunBriteTV? I
How do I hook up a fire stick to my outdoor SunBriteTV? I cannot find the HDMI ON TV … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Universal remote code for Toshiba model 20hlv86. 2006 model
Cox universal remote code for Toshiba model 20hlv86 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My smart tv lost signal an it has a safty feature now I
My phillips smart tv lost signal an it has a safty feature now I can't turn the tv back on the led light is blue an is pulsing. What do I do to turn it back on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Seems my picture is to large for screen. Let me check. Model
about a week had new cable box installed comcast said its tv setting … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
My westinghouse tv model DWM48F1Y1 TURNS ON AND OFF. 6. WHEN
my westinghouse tv model DWM48F1Y1 TURNS ON AND OFF … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
How can I set a pin to watch movies on my Roku system
How can I set a pin to watch movies on my Roku system through the Amazon site?????? … read more
Harry
Harry
1,893 satisfied customers
Nathan. A tech was out yesterday and tried to show me how to
Hi Nathan. A tech was out yesterday and tried to show me how to use the shortcut buttons to mute. I wasn't in the room. Now I have no sound. What to do? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My tv has no sound no picture but the screen is rotating
my tv has no sound no picture but the screen is rotating colors … read more
Shahid
Shahid
Technician
13,134 satisfied customers
I own an RS195 Digital Wireless Headphone System & have
I own an RS195 Digital Wireless Headphone System & have "lost" the digital connection . My Smart TV will only accept the analogue type connection. Is there a fitting that can overcome this problem? - … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Need help new Samsung 32 inch tv. Set up. But when wento
Hi.. need help new Samsung 32 inch tv. Set up. But when wento change Chanel's say not available .. alsobpictures starts out bright then darkens. Thanks … read more
Harry
Harry
1,893 satisfied customers
Parental controls locked on dynex tv, when I try the
Parental controls locked on dynex tv, when I try the settings menu the parental control option is greyed out. Tv days input blocked… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I completed an update on my tv. When complete, the tv screen
I completed an update on my tv. When complete, the tv screen asked me to press ok. I pressed ok on my remote. It did not respond. What next? … read more
Shahid
Shahid
Technician
13,134 satisfied customers
It is my tv, i am trying ti set it up and it wants my
It is my tv, i am trying ti set it up and it wants my password ***** i have no clue what it is anymore. … read more
Harry
Harry
1,893 satisfied customers
I am having problem to register my devices. Username:
I am having problem to register my devices. Username: L1418001. I discontinued my service few months ago due to poor service. I tried to turn it on again but took me to the 7 days trial. My credential… read more
Harry
Harry
1,893 satisfied customers
How do I get the tv to scan for antenna channels? Panasonic
The tv has been stored, now using it in a new locatio … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I have a 2003 Hitachi 50V500A. The screen flashes, and goes,
I have a 2003 Hitachi 50V500A. The screen flashes, and goes white, after a few minutes. … read more
Harry
Harry
1,893 satisfied customers
Poor quality picture. Trying to clean the inside. Mitsubishi
poor quality picture. Trying to clean the inside. Mitsubishi Laserview L75-A94. Mitsubishi no longer makes or repairs tvs and can't find anyone who does … read more
Harry
Harry
1,893 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x