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Louie - I just moved and the power cord for my TV is

Customer Question
Good morning Louie -...

Good morning Louie - I just moved and the power cord for my TV is missing. Can you assist me with ordering a new one? I can't seem to find a store where I can just go and buy one

Technician's Assistant: What's the model number of your TV? How old is it?

MODEL CODE PN50B450B1DXZA. About 10 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No Power as don't have the Power Cord.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just happened in the move. Otherwise never had a problem. Power cord is missing so can't plug in.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No ma'am. Just need to get a Power Cord. I believe the PN is S602

Submitted: 9 months ago.Category: TV
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Answered in 3 hours by:
10/7/2017
TV Technician: Shahid, Technician replied 9 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,331
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 9 months ago

Original Samsung power cord for this TV is available with Samsung Parts, please click this link to view the power cord and to order it online. I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get credit of my work on website.
Thank you.

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Customer reply replied 9 months ago
I found the power cord at the local Best Buy. Picked it up same day. I won't be using this service again. Wasted time waiting for an answer.
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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,331
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Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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