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I can't get sound on my Visio TV. Model# vizio-VX37LHDTV…

Customer Question
I can't get sound...

I can't get sound on my Visio TV

Technician's Assistant: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?

Model# ***** LSLABCH450 about 7or8 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The TV worked last night and this morning there wasn't any sound

Submitted: 10 months ago.Category: TV
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Answered in 37 minutes by:
10/6/2017
TV Technician: Anthony_Infotech, Technician replied 10 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,395
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 10 months ago

So when the assistant asked "do you have the same problem on all sources" so if you use a dvd player for example its the same with that?

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Customer reply replied 10 months ago
I don't understand what is wrong!!
TV Technician: Anthony_Infotech, Technician replied 10 months ago

I am asking for information from you so I can diagnose why you have no sound so >>

Do you have another input to try like a DVD player ?if you have please let me know what its like using that

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