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We Have A Model E48-DO. The Model is E48-DO the. Thee SN is…

Customer Question
We Have A Model...

We Have A Model E48-DO

Technician's Assistant: What's the model number of your TV? How old is it?

The Model is E48-DO the

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Thee SN is***********

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The Tv ids 3 Months Old From Best Buy

Technician's Assistant: Anything else you want the Expert to know before I connect you?

The Tv will Not power up

Submitted: 10 months ago.Category: TV
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Answered in 5 minutes by:
10/6/2017
TV Technician: Shahid, Technician replied 10 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,500
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 10 months ago

- Does power indicator light on TV turn On solid or blink when press power button?
Thanks.

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Customer reply replied 10 months ago
The power Light is out no power and the TV is pluged in and the outlet is working the TV is mounted from the ceiling at a commercial application with a cable box that is working fine
TV Technician: Shahid, Technician replied 10 months ago

OK - Have you tried to disconnect TV power cord from power outlet for 10 minutes to reset, replug back in and check?
If not yet, please try it now and reply back with the result

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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