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Trying to remove a wall-mounted TV in order to install an…

Customer Question
Trying to remove a...

Trying to remove a wall-mounted TV in order to install an articulating wall mount for it, and I can't figure out how to remove the thing. It's a 24 inch Hibachi LCD TV with built-in DVD player and the mounting bracket is "level mount" by Bexa. Any ideas? Tim Schafer

Technician's Assistant: What's the model number of your TV? How old is it?

L26D204, about 5 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The menu works, but the problem is how to remove the TV from the wall

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 days, since I purchased an articulating wall-mount bracke

Submitted: 10 months ago.Category: TV
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Answered in 1 day by:
10/7/2017
TV Technician: littlerusty2005, Expert replied 10 months ago
littlerusty2005
Category: TV
Satisfied Customers: 6,138
Experience: Plasma, LCD, LED, converters, resolution specialist.
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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

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TV Technician: littlerusty2005, Expert replied 10 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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