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I have question on my Sony XBR-65X900A Tv I'm having trouble…

Customer Question
Hi my name is*****...

Hi my name is***** have question on my Sony XBR-65X900A Tv I'm having trouble connect to 4K channel

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

Xbr-65x900a , i connected hdmi to my sony 4k component and connected it to my tv.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I received 4k channels before when i hooked it up but i had registered a few years back but i couldnt remember what they did or I did they gave me some number to put in.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No thats it

Submitted: 10 months ago.Category: TV
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Answered in 1 minute by:
10/5/2017
TV Technician: Nathan, Installer replied 10 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,423
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me what device you are using here? Do you have cable or satellite service?

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