TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My tv will not work. I purchased new batteries for both

Customer Question
My tv will not...

My tv will not work. I purchased new batteries for both clickers and it still will not show picture or sound. The channel nuber will show but nothing else.

Technician's Assistant: What's the make/model of your device? How old is it?

Do you mean the tv or the clickers?the sony #rmt-tx102u the comcast clicker --just says comcast--- the tv is about 6 years old. They were all working fine yesterday at 12:00

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I've replaced the batteries, and keep pushing buttons to see if it will come on.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I,m not very good with this.

Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
10/5/2017
TV Technician: Anthony_Infotech, Technician replied 10 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,396
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 10 months ago

If you press the menu button of the sets OWN remote control does the menu come up please?

Anthony

Ask Your Own TV Question
Customer reply replied 10 months ago
no
Customer reply replied 10 months ago
How can I tell if the sony clicker is working?
TV Technician: Anthony_Infotech, Technician replied 10 months ago

https://www.youtube.com/watch?v=UMPoifERrNs

Watch first part of this clip above to find out if remote works

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
TV remote will turn on TV but not do any other function.
TV remote will turn on TV but not do any other function … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My sony remote isn't working; I can turn my tv on, but then
my sony remote isn't working; I can turn my tv on, but then the green light at the bottom of my tv starts flashing and my remote doesn't work, will only turn tv on and off. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My remote will turn the tv on, but it wont manage any other
my remote will turn the tv on, but it wont manage any other aspect of the t.v. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My remote control stopped working. I have changed the
My remote control stopped working. I have changed the batteries and double checked that they are inserted properly. Is there some trick to reprogram it ? I would be willing to order another one if I c… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Not sure. We were getting Spanish on some channels, which we
Not sure. We were getting Spanish on some channels, which we don't understand, so tried to fix it back to English. We have Comcast so use their clicker, but needed to use Samsung's, for the change. Go… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My Bravia won't change channels either with the remote or
My Bravia won't change channels either with the remote or mannually w … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Audio cuts out after 4-5 seconds on channels 7,8,10,14,1 5,
Audio cuts out after 4-5 seconds on channels 7,8,10,14,1 5, and 16. Other channel are just fine. 61inch Samsung Projector TV … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,396 satisfied customers
Sony TV Model KDL-48R510C Serial Number 5159223 Received
Sony TV Model KDL-48R510C Serial Number(###) ###-#### Received December 2015 TV controls do not work on remote or on the set. Initially lost sound. After unplugging and replugging, video and audio wor… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Xfinity/Motorola RNG200N box has a blinking light on
What is the blinking light on my xfinity/motorola RNG200N box that looks like fat lightning bolt with a horizontal line through the middle. I"m getting error S0900 on my screen, and the time is stayin… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
PRESS CHANNEL UP FOR CHANNEL SEARCH PRESS CHANNEL DOWN FOR
PRESS CHANNEL UP FOR CHANNEL SEARCH PRESS CHANNEL DOWN FOR AV SEARCH PRESS VOLUME DOWN FOR ON SCREEN HELP NEED HELP GETTING OFF THIS SCREEN. PRESS CHANNEL BUTTON AND GET NO RESPONSE PRESS VOLUME BUTTO… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have Sony XBR Wega Engine TV hooked to a Sony DVD player
I have Sony XBR Wega Engine TV hooked to a Sony DVD player which is hooked to a cable TV set up. We have a comcast remote and a sony remote. We must have hit a wrong button on one of the remotes. We c… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
This month installed digital set top box with no problem. The
This month installed digital set top box with no problem. The activation completed. The picture and sound are fine. But, the remote does not communicate with the set top box consistently. Specifically… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have a 2007 Panasonic Plasma 51 flatscreen TV. I have misplaced
I have a 2007 Panasonic Plasma 51' flatscreen TV. I have misplaced the Panasonic clicker. I have Comcast (Xfinitey) and I use their clicker. My picture has compressed, losing 3 inches on top and botto… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 4 year old Sony Bravia tv, it used to be set up with
I have a 4 year old Sony Bravia tv, it used to be set up with a receiver. I am trying to simplify, so I have gotten rid of the receiver, and now I just have a comcast HDTV box. I want to hook the cabl… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have no audio for channels 6 and 26. My other TVs are ok Also
I have no audio for channels 6 and 26. My other TV's are ok Also channel 43 is spanish and my other TV's are English. Weired? Any answers? Customer… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have Sony LCD LED TV KDL46EX600 with RM-YD034 remote control.
I have Sony LCD LED TV KDL46EX600 with RM-YD034 remote control. I am connected to Comcast cable thru a Digital Transport Adapter (supplied by Comcast), which is connected to my TV. This adapter is con… read more
JIM
JIM
OWNER
Vocational, Technical or Trade Scho
201 satisfied customers
I have a Sony 40 KDL 40S4100 - The sound on two channels 12
I have a Sony 40" KDL 40S4100 - The sound on two channels 12 and 13 is not working except that if you kick up the volume as high as possible both on the TV itself and the "box" that Comast provides, y… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
We have two Sony VEGA TVs acting up and not receiving cable
We have two Sony VEGA TVs acting up and not receiving cable signals all of a sudden. Suspect the kids were playing with the remote and pushed some wrong buttons. The 40" is showing no signal and AUX33… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x