TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It is only 1 1/2 years old and it keeps blacking out.

Customer Question
It is only 1...

It is only 1 1/2 years old and it keeps blacking out. Sometimes 3 time in 5 minutes and other times not for 2 hours.

Technician's Assistant: What's the model number of your TV? How old is it?

UN65JU7100 purchased 3/6/16

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I am 68 and technology challenged. I can see the listing of all channels. Not sure if on all sources. There are mainly 3 channels I watch

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Probably 1 month but getting worse

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Don't think so

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
10/5/2017
TV Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 45,445
Experience: Avid TV Technician
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own TV Question
Customer reply replied 7 months ago
same problem
TV Technician: Richard, Technician replied 7 months ago

When it blanks out, does it come back on automatically? Or you need to turn it on?

Ask Your Own TV Question
Customer reply replied 7 months ago
This is a scam. You give the person the wrong information to bleed him of an additional $26
TV Technician: Richard, Technician replied 7 months ago

Scam?? Wrong information??

Ok, really not sure why you were so hostile to me now, all I asked was When it blanks out, does it come back on automatically? Or you need to turn it on?

Whatis the meaning behind calling me such names following those questions to you?

Ask Your Own TV Question
Was this answer helpful?
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
There's sound but a black screen. It has done this a few
It has done this a few times before and I have unplugged it and held power button for 30 sec then plugged back in. Last time it took about 45 mins but screen came back on. With the sound going the whole time.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Both h&v fold over. Samsung ln52a650a1f. Just got it at yard
both h&v fold over JA: What's the brand and model number of your TV? How old is it? Customer: samsung ln52a650a1f JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Custome… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
Have a RLED5536- UHD. WHEN I HOOK UP MY SENNHEISER HEAD
have a RLED5536- UHD . WHEN I HOOK UP MY SENNHEISER HEAD PHONES I HAVE NO SOUND FROM THE MAIN SPEAKERS SO NO ONE ELSE CAN HEAR … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Connection of Panasonic dvd recorder model no.dmr-es40v. It
Connection of Panasonic dvd recorder model no.dmr-es40v. It is not recording … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
TV picture faded off and won't come back on. Sound is ok
TV picture faded off and won't come back on. Sound is ok … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I live in Leslie. Yesterday we had a rain storm and both our
I live in Leslie. Yesterday we had a rain storm and both our downstairs and upstairs TVs went out of Commission with a "No signal"> memo on the screen. the downstairs TV corected itself, but the on… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My Panasonic TC-P50UT50 screen is black and the red light
my Panasonic TC-P50UT50 screen is black and the red light continues to flash … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My 8 year old Vizio TVs remote does not work I have bought
My 8 year old Vizio TVs remote does not work I have bought two extra Visio remotes obviously they don't work either.. so the issue is with the TV not the remote... any clues.. any shortcuts... Anythin… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I just got Spectrum cable. They said to call you so you can
I just got Spectrum cable. They said to call you so you can help me dowload the Spectrum app, so we can see our Smart TV … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
How do I unlock the puk code and where can I find it. It is
How do I unlock the puk code and where can I find it … read more
Harry
Harry
1,683 satisfied customers
I hooked my antenna and extra range box and i caint get a
i hooked my antenna and extra range box and i caint get a picture … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My samsung lcd model LN40A530P1F color is bad. greens, reds
Second opinion] my samsung lcd model LN40A530P1F color is bad. greens, reds... … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
It stormed last night and my tv picture went out. It comes
It stormed last night and my tv picture went out. It comes on and has audio and cable is working but can't gat a picture, menu or anything to come up. Just a blank screen. My tv is prod code 32LD 350-… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I can't change the aspect on my Emerson TV. It's about
It's about twelve years old but how can I find the model … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
No sound. Red yellow. Says mute right upper screen but mute
Says mute right upper screen but mute button doesn't take it away… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I don't know what i'm doing--for openers. Brand new vizier
I don't know what i'm doing--for openers JA: Who makes your media player? How old is it? Customer: brand new vizier 29" smart tv JA: What's the brand and model number of your TV? How old is it? Custom… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
T.V. is a Philips. Model #40PFL4908/F7 serial
Second opinion] T.V. is a Philips . Model #40PFL4908/F7 serial #DS1A1349136516(A3RPOUH). Picture Bounces There are several multi-colored thun lines at top of picture screen.… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My tv picture is too large to fit on the screen. Magnavox
Yes it works we only use the TV with comcast cable box … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x