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Your vizio smartcast display is not set up for casting"

Customer Question
Your vizio smartcast display...

Your vizio smartcast display is not set up for casting " won't go away, it stays at the top of the screen

Technician's Assistant: What's the model number of your TV? How old is it?

E60u-D3 2016/2017?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

There's no tv menu button on my remote. And yes it stays at the top of my screen always

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It's been there ever since I bought the tv

Submitted: 10 months ago.Category: TV
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Answered in 22 minutes by:
10/5/2017
TV Technician: Aparna Indresh,
 replied 10 months ago
Aparna Indresh
Category: TV
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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TV Technician: Aparna Indresh,
 replied 10 months ago

You can press the Link button on your Vizio remote (located below the power button), this should turn off the Smartcast display and please let me know if this helps.

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Customer reply replied 10 months ago
It didn't
TV Technician: Aparna Indresh,
 replied 10 months ago

Okay, i understand your concern could you please try to unplug the power cord and plug it back and then check.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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