TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The people on the screen have a color to there skin.

Customer Question
The people on the...

The people on the screen have a green color to there skin

Technician's Assistant: What's the model number of your TV? How old is it?

Un48j5200 about a year old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes menu works I tried to adjust color an yes it's on all channels

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just started tonight

Technician's Assistant: Anything else you want the Expert to know before I connect you?

That's it

Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 43 minutes by:
10/5/2017
TV Technician: Shahid, Technician replied 10 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 10 months ago

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Customer reply replied 10 months ago
Cable box
TV Technician: Shahid, Technician replied 10 months ago

OK, no other video source such as DVD/ Bluray player to TV?

OR can you try another video source to verify the TV?

Ask Your Own TV Question
Customer reply replied 10 months ago
I will try
TV Technician: Shahid, Technician replied 10 months ago

Please try it and reply back with the result

Ask Your Own TV Question
Customer reply replied 10 months ago
Still has green tint to different objects
TV Technician: Shahid, Technician replied 10 months ago

OK, lets try easy thing first that might work..

- Have you tried to disconnect TV and cable box power cords from power outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, please try it now and reply back with the result

Ask Your Own TV Question
Customer reply replied 10 months ago
Ok I will try
TV Technician: Shahid, Technician replied 10 months ago

Thanks

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My mother has a NX2606 26" LCD and she is having a issue with
My mother has a NX2606 26" LCD and she is having a issue with the color. For example, when she watches the Yankees, their uniforms show pink, like sprayed on the white, which changes, depending on how… read more
Shahid
Shahid
Technician
13,477 satisfied customers
I have a 10 year old Samsung rear proj TV HCM5525W. I has
I have a 10 year old Samsung rear proj TV HCM5525W. I has really been used very little in a basement. It now has color problems,... no green. It paints football fields and trees blue. Other than that,… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Sharp Aquos model LC-C4662U, 5 yrs old. Last week
I have a Sharp Aquos model LC-C4662U, 5 yrs old. Last week the color started acting up. Picture is heavy on green and blue. Bright color, skin tones, etc not coming in. I tried adjusting the settings … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have an RCA 52" rear screen projection SKU 7302RHD XXXXXXXXXX
I have an RCA 52" rear screen projection SKU 7302RHD XXXXXXXXXX It works fine except the color comes and goes. I have used the color setting and also the preset feature over and over, and will get it … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I just changed the bulb in my Knoll HD177 Projector. Now all
I just changed the bulb in my Knoll HD177 Projector. Now all skin tones are blue and none of the color, tint adjustments work...any suggestions as to what I need to do to fix this?… read more
Shahid
Shahid
Technician
13,477 satisfied customers
I am having trouble with my 32" LCD model PLTV-32C. I am
I am having trouble with my 32" LCD model PLTV-32C. I am having color tint problems [ yellow] instead of nornal skin color. The meneu pop up will not stay highlighted and I cannot select anything on t… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Have a Samsung 42 in Plazma TV. Color problem. Too much red.
Have a Samsung 42 in Plazma TV. Color problem. Too much red. All black or dark pictures are indistinguishable in red. How do I fix this?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I am interested in bidding on a Hitachi TV, Model 51f59a, serial
I am interested in bidding on a Hitachi TV, Model 51f59a, serial #V6G021537 - tv works but it is reported to have a green tint. Is this an expensive fix?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Samsung ln-84051d LCD is showing greenish skin tones. Dont
Samsung ln-84051d LCD is showing greenish skin tones. Don't ssee anywhere in the Picture settings to adjust color. Only options are Mode, Size, Digital NR, DNle Demo, Blue Screen, and PIP.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
When i watch a movie and there is a dark background i can barely
When i watch a movie and there is a dark background i can barely she the characters or background.When there is a bright background i can see everthing.The problem is only there is some type of dark b… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
my screen went dark not black just looks like it was filmed
my screen went dark not black just looks like it was filmed in the dark. the white parts show but the dark are too dark.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
The screen on my Panasonic color tv (model 24sx12) just changed
The screen on my Panasonic color tv (model 24sx12) just changed colors. It is now broadcasting with a red center, with other colors concentrically going out to the sides. (So that the picture on all o… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
Good afternoon. I had a power surge that changed the color
Good afternoon. I had a power surge that changed the color settings on my Olevia TV. When I try to adjust the colors, I get a message that says "only in user mode". How do i get to user mode to fix my… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a samsung DLP.Sometimes when people r in low lighted
I have a samsung DLP.Sometimes when people r in low lighted areas,their skin has dark spots on them.Any ideas?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hi there, I was curious as to what I should set my color setting
Hi there, I was curious as to what I should set my color setting on my Samsung UN40C5000 LED tv. I have calibrated my display with Digital Video essentials and through using a blue filter I have ended… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Sharp LCD 32D4UJ and all of a sudden the green seems
I have a Sharp LCD 32D4UJ and all of a sudden the green seems to have disappeared from the screen. Grass looks yellow, and skin tone is odd. I've tried to adjust the color palette via the remote contr… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a panasonic rear projection HDTV Model PT-51HX41. Th
I have a panasonic rear projection HDTV Model PT-51HX41. The picture has gotton darker over the past year. Some of the channels are hard to see and some seem fine but could be lighter. I have the pict… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a RCA model f32715 set and a service tech from a well
I have a RCA model f32715 set and a service tech from a well known store came and messed up the color on it. I wasn't home at the time but he hooked up something to adjust the factory settings and now… read more
Noetvs
Noetvs
TV repair
Associate Degree
84 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x