Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.
Can you please try to get the actual model number of the tv, it is printed on a sticker on the back and that is needed to give specifics.
Can you tell me anything about it, such as the age and size (diagonal inches)?
And do you have anything connected to it other than the apartment cable tv feed, such as a dvd player? If so, do other sources (besides apartment cable) have the same issue?