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My sound it coming in going off, i have the55lg. Just a sec…

Customer Question
My sound it coming...

My sound it coming in going off, i have the55lg

Technician's Assistant: What's the model number of your TV? How old is it?

Just a sec going to get the info

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Pearl, i have to go to work, I'll get online with you all in the morning EST, thanks

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Hello,

Technician's Assistant: Hello. How can I help?

Yes pearl,

Technician's Assistant: Anything else you want the Expert to know before I connect you?

My tv UH5530 sound is coming in and out, the volume will shut down then come back on a few min later, can you tell me what i need to do?

Submitted: 10 months ago.Category: TV
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Answered in 3 minutes by:
10/4/2017
TV Technician: Anthony_Infotech, Technician replied 10 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,381
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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Customer reply replied 10 months ago
Thanks Anthony
TV Technician: Anthony_Infotech, Technician replied 10 months ago

Sorry about the erratic questions from the automated Pearl

OK what you must do first is re-boot so that means unpluging from the wallpower any satellite or cable box you may be using any audio system you may be using and the TV itself, wait 5 mins replug back in again,is there any change ?let me know please

Anthony

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TV Technician: Anthony_Infotech, Technician replied 10 months ago

Just a note to say you may have to wait upto 5 mins for everything to boot back up

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Customer reply replied 10 months ago
I'll unplug the TV from everything and see if that fix the issues
TV Technician: Anthony_Infotech, Technician replied 10 months ago

Please read again what I have asked for here>>

what you must do first is re-boot so that means unpluging from the wallpower any satellite or cable box you may be using any audio system you may be using and the TV itself, wait 5 mins replug back in again,is there any change ?let me know please so that is upto 3 products disconnected from wallpower

Anthony

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TV Technician: Anthony_Infotech, Technician replied 10 months ago

Then report back here with the findings thank you

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TV Technician: Anthony_Infotech, Technician replied 10 months ago

We then move on if necessary, this is NOT an answer its a troubleshooting exercise

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TV Technician: Anthony_Infotech, Technician replied 10 months ago

A positive rating is appreciated thank you (rating bar of stars top of the page thank you) 3 to 5 stars and the site will release a payment to me thank you.
Regards
Anthony

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