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I just bought a Hisense TV and am trying to set up a VIZIO…

Customer Question
I just bought a...

I just bought a Hisense TV and am trying to set up a VIZIO soundbar to it. The tech at VIZIO says that I need to find the CEC settings and turn on the ARC function; I found the CEC area in Settings, but nothing about the ARC

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

20 min

Technician's Assistant: Do you plan on doing the work yourself?

Yes

Technician's Assistant: Anything else we should know to help you best?

I got the TV to play, but just no sound

Submitted: 10 months ago.Category: TV
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Answered in 5 minutes by:
10/3/2017
TV Technician: Dan, Broadcast Engineer replied 10 months ago
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,598
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. How are you connecting the soundbar to the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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