TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It is shutting off after being on for about one minute.

Customer Question
It is shutting off...

It is shutting off after being on for about one minute

Technician's Assistant: What's the model number of your TV? How old is it?

Sld40a45rq

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes but freezes up after about thirty seconds

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Started this morning the auto shut off is off

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No that is it

Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
10/3/2017
TV Technician: Mike G., Technician replied 10 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,597
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 10 months ago

When the tv is on, does it have picture and sound?

Ask Your Own TV Question
Customer reply replied 10 months ago
it does
Customer reply replied 10 months ago
I am not paying for a phone call
Customer reply replied 10 months ago
This is making me very upset
Customer reply replied 10 months ago
I came here to get help not be charged money
TV Technician: Nathan, Installer replied 10 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,361
Experience: Custom home theater installer, authorized dealer top brands.
Verified

I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow us time to receive it and respond back; multiple messages can get lost in the queue and further delayed.

To be clear, this is a paid support service, this is not free help. You have paid the full amount for the chat already (the 5 deposit + balance as mentioned on the payment page) which covers our conversation here. Separate from that, you may seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.

With this in mind, do you wish to continue?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 10 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
TV won't stay on. When I turn it on it plays for about 5
TV won't stay on. When I turn it on it plays for about 5 minutes and shut off. During the time it is on remote nor buttons will work. the tv is a model SLD40A45RQ … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
TV freezes while in menu, then shuts itself off. RCA
The menu works, just while using it for about 30 seconds it freezes and I can t use any input. Been an issue for a couple weeks. Nothing happened to it but before it happens it disconnects itself from the network it's on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
In turn my tv on and shuts off after about 30seconds. Just
In turn my tv on and shuts off after about 30seconds … read more
Mike G.
Mike G.
Technician
8,597 satisfied customers
My sister-in-law gave me a kindle reader. It is about 2-3 years
My sister-in-law gave me a kindle reader. It is about 2-3 years old. I play games on my kindle all the time. It stays plugged in. Yesterday the kindle started fading off and on. It appears not to be h… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Philips/Magnavox 46up40w104 red bleeds after warm up
I own a Philips/Magnavox 46up40w104 its about a 1996 model. its been very dull since I own it and yesterday I changed on the heat transfer fluid ( techspray TV coolant 1915-16sq ) wow what a different… read more
Electra-Tech
Electra-Tech
107 satisfied customers
I have a samsung dlp hl-r5064 tv, I blew the lamp, so I replaced
I have a samsung dlp hl-r5064 tv, I blew the lamp, so I replaced it, radio shack gave me some bulb from china, the system worked fine for a week, then when I first start the tv in the morning or after… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
I have a Samsung DLP TV Model HLR6178WX/XAA. It has been shutting
I have a Samsung DLP TV Model HLR6178WX/XAA. It has been shutting itself off after the picture would freeze but the sound would still be heard. Has done this for 3 weeks or so after the TV has been of… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
My tv works but every 20 to thirty minutes the screen freezes
My tv works but every 20 to thirty minutes the screen freezes and sound skips and the tv cuts off and wont cut back on. BUt if i unplugg it and plug it back up it comes back on. but it does the same t… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
i have an LG 37" 1080p tv that is 13 months old. The 10 HD
i have an LG 37" 1080p tv that is 13 months old. The 10 HD channels we get from are cable provider (mediacom) quit working a couple of weeks back. EWe do not have a cable box and it is hardwired from … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hello, I have a samsung TV that has been acting up After
Hello, I have a samsung TV that has been acting up After being on about 20-30min the screen will freeze and trun black and white and splotchy. then all three lights will blink (timer, lamp, temp) even… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a jvc hd-70a478. The tv will start up and screen will
I have a jvc hd-70a478. The tv will start up and screen will flash white for a second. Then the screen will start to glow for about 10 seconds and then it will shut down and the blue and XXXXX XXXXXgh… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Have samsung hlr6167wx, their is electricity to the unit, when
Have samsung hlr6167wx, their is electricity to the unit, when you press power the unit turns on but the screen is black, the lamp indicators flash on and off for about thirty seconds then it turns of… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My 42 vizio plasma shuts it self off after about thirty minutes.
My 42" vizio plasma shuts it self off after about thirty minutes. You can turn it back on but will do it again in about another 30 minutes… read more
Ron
Ron
359 satisfied customers
WHEN I PUSH MY POWER BUTTON MY POWER INDICATOR LIGHT COMES
WHEN I PUSH MY POWER BUTTON MY POWER INDICATOR LIGHT COMES ON FOR ABOUT THIRTY SECONDS AND THEN IT SHUTS IT SELF BACK OFF.… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
MY TV WILL WORK FOR ABOUT THIRTY MINUTES THEN JUST SHUTS IT
MY TV WILL WORK FOR ABOUT THIRTY MINUTES THEN JUST SHUTS IT SELF DOWN when we are watching movie s… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Ive had a samsung LN-T4661F for 3 and a half years. Recently,
I've had a samsung LN-T4661F for 3 and a half years. Recently, after first switching it on, after thirty to forty-five minutes, the screen distorts to the point you can't see anything. After switching… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a samsung HL-R5067W... The problem I am having is I
I have a samsung HL-R5067W... The problem I am having is I turn on the tv and it comes on fine.. lasts a few second.. it freezes and shuts off and then comes back on and starts all over again… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Why does my Samsung HL-R5667W DLP freeze and then turn off
Why does my Samsung HL-R5667W DLP freeze and then turn off and after about 30 sec turn on?… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x