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My screen has horizantal colored bluried lines. Do not react…

Customer Question
My screen has horizantal...

My screen has horizantal colored bluried lines. Do not react to picture on test screen.

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

Model Code :UN60EH6003 Sofeware Version :T-M9RFAUSC-10120

Technician's Assistant: Have you installed any updates recently?

NO Picture when on is very good I have colored lines when turned on

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Help! Picture is great when I turn it on and let about 15 minutes to pass.

Submitted: 10 months ago.Category: TV
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Answered in 37 minutes by:
10/2/2017
TV Technician: compwhizzz,
 replied 10 months ago
compwhizzz
Category: TV
Satisfied Customers: 262
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please confirm if its about a Printer, a Computer or for a TV?

Thanks,

Kumar

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Customer reply replied 10 months ago
A Samsung TV about 60"
TV Technician: compwhizzz,
 replied 10 months ago

I'll push the question to the electronic team.

Thanks,

Kumar

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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