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I HAVE A Panasonic TH50PZ80U Plasma TV set and I want to…

Customer Question
I HAVE A Panasonic...

I HAVE A Panasonic TH50PZ80U Plasma TV set and I want to plug a DVD into the HDMI2 port. The problem is that when the set was originally set up they disabled the HDMI2 port. On the TV menu it skips over the HDMI2 entry. How do I get it back?

Technician's Assistant: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?

Model is TH50PZ80U, manufactured in 2008

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I am just trying to hook up the DVD today

Submitted: 10 months ago.Category: TV
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Answered in 14 minutes by:
10/2/2017
TV Technician: Louie, Technician replied 10 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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