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My one and half year old lg has a split screen ,black and…

Customer Question
My one and half...

My one and half year old lg has a split screen ,black and white .What should I do?

Technician's Assistant: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?

No

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

A week.I bought another tv

Submitted: 10 months ago.Category: TV
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Answered in 5 minutes by:
10/2/2017
TV Technician: Mike G., Technician replied 10 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,626
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 10 months ago

Are you able to get the model number off the back of the tv?

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