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I have just got a tvfox antenna but I can't get antenna or

Hi,I have just got a...
Hi,I have just got a tvfox antenna but I can't get antenna or air on my panasnic TV source
JA: What's the model number of your TV? How old is it?
Customer: TX-P42C2B 3 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu works no problem with other source
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have not had this problem before
JA: Anything else you want the Expert to know before I connect you?
Customer: I can use TV boxes no problems
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
10/1/2017
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 18,582
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Hi there
Did the TV work ok previously?
Are you able to select the TV source at all?
Have you tried running an auto tune?
Ask Your Own TV Question
Customer reply replied 2 months ago
I can select TV source and run auto tune
Customer reply replied 2 months ago
Hello, I am not home at present,would tomorrow morning be ok
Customer reply replied 2 months ago
My telephone No. is***********

What postocde area are you in?

Have you tried relocating the TVfox antenna to get a stronger signal?

Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 18,582
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Pete and 87 other TV Specialists are ready to help you
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Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 18,582
18,582 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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