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The picture on our 43" High def TV has quit working.

Customer Question
The picture on our...

The picture on our 43" High def TV has quit working

Technician's Assistant: What's the model number of your TV? How old is it?

43pfl4609/f7

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No the menu does not work. It doesn't even show anything when I try to change the source input

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The issue was intermittent. The TV would show fuzzy lines, go blank and than work normally again. This got worse and worse until then all I would get when I turned it on is a faint blue tint.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No, I think that is it

Submitted: 10 months ago.Category: TV
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Answered in 5 minutes by:
9/30/2017
TV Technician: Mike G., Technician replied 10 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,624
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 10 months ago

Do you have the original Philips remote that came with the tv?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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