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I have samsung lcd tv and the picture fades after 15 secs…

Customer Question
I have samsung lcd...

I have samsung lcd tv and the picture fades after 15 secs but if i turn it on and off numerous times it will kick in eventually with a good picture. i changes power cord and dmi cords.

Technician's Assistant: What's the model number of your TV? How old is it?

LN46A500TIF

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

MENU WORKS

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I MONTH--- MOUNTED ON WALL

Technician's Assistant: Anything else you want the Expert to know before I connect you?

THE PICTURE QUALITY IS EXCELLENT WHEN WORKING

Submitted: 10 months ago.Category: TV
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Answered in 1 minute by:
9/29/2017
TV Technician: Mike G., Technician replied 10 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,608
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 10 months ago

Let me know when you are ready

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