TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a 13 month old LG 32" flat screen TV, model #

Customer Question
I have a 13...

I have a 13 month old LG 32" flat screen TV, model # 32LF5600. 3 weeks ago the picture just went away. Still had sound. Was told that one of the circuit boards was bad. Ordered all the OEM boards and I replaced them myself (no big deal). Problem still persists.

Technician's Assistant: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?

Never happened before. Yes I turned it off and unplugged it for a day. No good results.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

With no picture I can't bring up the menu.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

3 weeks ago it started. Nothing happened before. I just went to turn on the TV and no picture

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No that's about it

Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
9/29/2017
TV Technician: Shahid, Technician replied 10 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,484
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 10 months ago

- Do you still have old boards of TV?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a 65" LG and I've been told by the local repair guy,
I have a 65" LG and I've been told by the local repair guy, the digital board needs to be replaced but he can't get one. How do I get one or where can I take it? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a LG 47LN5750 - when turned on, it has a quick flash,
I have a LG 47LN5750 - when turned on, it has a quick flash, then no picture . Have sound. Replaced the power supply board, still does it … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
LG flat screen has sound, but no picture. Yes and yes. Bo
It happened last summer. It was disconnected and put away until today when it's replacement (Samsung) failed to work. Just reconnected LG and still no picture. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a 52" mitsubishi big screen tv and replaced the bulb
i have a 52" mitsubishi big screen tv and replaced the bulb with a cheap one will the cheap bulb cause the picture to be a little dark… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I purchased a 32LN570B HISENSE LG 32" SMART LED HDTV ON APRIL
I purchased a 32LN570B HISENSE LG 32" SMART LED HDTV ON APRIL 3 /2014 About 4 days ago it went foggy so I turned up the brightness and the contrast but it is still foggy. Untill this happened it worke… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 55 inch lg flat screen that is 3 years old. We went
I have a 55 inch lg flat screen that is 3 years old. We went away 2 weeks ago and came home after a storm and our hdmi 1,2 and 3 no longer worked. we have been using the hdmi 4 and went away again cam… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a philips bdl4231 that makes a chirpping sound when
I have a philips bdl4231 that makes a chirpping sound when turned on but does nothing else. The sounds comes from the far left side as your facing the back. I have this same problem now that I have re… read more
Shahid
Shahid
Technician
13,484 satisfied customers
have 56HM66; installed new bulb (second new bulb in 5 yrs of
have 56HM66; installed new bulb (second new bulb in 5 yrs of use) about three weeks ago; moderate usage when screen blacked out; waited 10-15 min restarted; went out again after about 20 min. unplugge… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have an old large screen RCA tv. Model number F 36676ET.
I have an old large screen RCA tv. Model number F 36676ET. One of those big 52 inch screens. My ex and her husband gave it to me about four years ago when they moved to Toronto. Problem right now is t… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I own a Sony Bravia LCD TV, Model Number KDL-46XBR4, Serial
I own a Sony Bravia LCD TV, Model Number KDL-46XBR4, Serial Number(NNN) NNN-NNNN purchased 05/31/2008. This TV has the best picture and sound quality than any TV I've ever seen. I love it! About 6 mon… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 3.5 yr. old 32 inch flat screen polaroid tv that the
I have a 3.5 yr. old 32 inch flat screen polaroid tv that the screen bulb went out on a few weeks ago. I have since purchased another tv but want to repair this one to use in another room of my home. … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I bought your 32 inch crt TV about 5 yrs. ago before the flat
I bought your 32 inch crt TV about 5 yrs. ago before the flat screens took over. I use it at our cabin in the local mts. to watch vcrs and dvds. I programmed the remote to control those units which ar… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have an lcd tv/dvd combination model 26lv610u.ALL OF A SUDDEN
I have an lcd tv/dvd combination model 26lv610u.ALL OF A SUDDEN THE SCREEN WENT WHITE.tHE SOUND WORKS FINE AND THE CABLE IS PLUGGED IN CORRECTLY. tHE SET WAS PURCHASED 4/13/09.Is it fixable at a repai… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have an LG flat screen TV, model DU-30LZ30 (2004). When I
I have an LG flat screen TV, model DU-30LZ30 (2004). When I turn it on it shows that the power is on but no image appears on the screen. The audio is fine. I have turned it off and on several times bu… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a 2009 sony bravia kdl46s5100, which upon every Startup
I have a 2009 sony bravia kdl46s5100, which upon every Startup has a 1" wide horizontal line top to bottom, that separates the picture- not over top of picture, and it goes away between 5 and 15 minut… read more
Flatpanel Guru
Flatpanel Guru
Lead HD Tech
Vocational, Technical or Trade Scho
721 satisfied customers
We purchased a Polaroid 37 LCD flat screen tv about 3 years ago. A couple of weeks
We purchased a Polaroid 37" LCD flat screen tv about 3 years ago. A couple of weeks ago it started acting flakey, and we had to unplug and replug the power to get the picture to come in. We were unabl… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
have apex lcd 32 hdtv for less than a month .. picture suddenly
have apex lcd 32 hdtv for less than a month .. picture suddenly went green/purple n rolling up n down .. sound is fine ..… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Hi, I bought a LG 42LBX last December. Two weeks it stops
Hi, I bought a LG 42LBX last December. Two weeks it stops working and the technician told me that the main board was broken. I order a new main board, install it and now the technician is telling me t… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x