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I have reset the pvr twice now but when I plug it back in it…

Customer Question
I have reset the...

I have reset the pvr twice now but when I plug it back in it is stuck on boot

Technician's Assistant: What's the model number of your TV? How old is it?

Newer model Samsung smart tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I am able to stream netflix, but not the pvr

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Now it says OCAP

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Just disconnected the system for the day while carpet is installed. . . now it say no IP

Submitted: 10 months ago.Category: TV
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Answered in 29 minutes by:
9/28/2017
TV Technician: Aparna Indresh,
 replied 10 months ago
Aparna Indresh
Category: TV
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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TV Technician: Aparna Indresh,
 replied 10 months ago

Could you please tell me the model of your Samsung smart TV?for e.x Samsung UN43MU6300.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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