TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I can't get any sound to come on. I've turned it on and off…

Customer Question
I can't get any...

I can't get any sound to come on. I've turned it on and off and unplugged ir

Technician's Assistant: What's the model number of your TV? How old is it?

1080p

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No everything else works

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It just happened I cane home fron work, turned on the tv and no sound. Even on things in the dvr

Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
9/27/2017
TV Technician: Shahid, Technician replied 10 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,486
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 10 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I shut my TV off and three minutes later it comes on by
I shut my TV off and three minutes later it comes on by itself … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My westinghouse tv model WD42UT4490 that I bought just over
my westinghouse tv model WD42UT4490 that I bought just over a year ago won't turn on with the remote. I've replaced the batteries in the remote and done the camera test on the remote. It's responsive.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Samsung TV (Model# UN55JU650DFXZA). Watched last
I have a Samsung TV (Model# *****). Watched last night, went to bed got up this morning and turned on the TV but get no sound. I've tried everything but can't get sound out of TV or Samsung Sound Bar.… read more
Shahid
Shahid
Technician
13,486 satisfied customers
My tv keeps stalling, both sound and picture. When it comes
my tv keeps stalling, both sound and picture. When it comes back on, there are little squares (pixels) first and then the sound and picture come back on. It's been happening for about a month and it's… read more
Shahid
Shahid
Technician
13,486 satisfied customers
I just had work done in my home and plugged everything back
I just had work done in my home and plugged everything back in. My tv worked but then I moved somethings around and it went off. Everything else works from the receptacle but the tv. I tried a differe… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
My Samsung Flatscreen tv sound had quit working. Picture is
My Samsung Flatscreen tv sound had quit working. Picture is fine but no sound. Is it fixable or would I be better off to buy new one? … read more
Shahid
Shahid
Technician
13,486 satisfied customers
I still can't figure out how my TV works. (Note: It connects
I still can't figure out how my TV works. (Note: It connects to a pre/pro.) It goes off (or goes black) frequently. I keep getting messages about how internet is disconnected and/or no HDMI connection… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Pioneer SC-67 receiver and am using it as a 9.1 with
I have a Pioneer SC-67 receiver and am using it as a 9.1 with the front speaker over the TV. It usually works just fine, but sometimes when the remote is picckeed up upside down the wrong button is pu… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My lg flat panel is 1.5 years old. It suddenly lost the picture,
My lg flat panel is 1.5 years old. It suddenly lost the picture, but sound is still there. I have channel map is empty, with the LG logo bouncing around. I have direct tv, running hdmi through a Yamah… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Sony Bravia KDL-46S4100. The volume went out on it.
I have a Sony Bravia KDL-46S4100. The volume went out on it. I have Direct TV and was using the remote for the DVR for it. What can I do to get it working again?… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Olevia tv connected to motorola dvr - unplugged everything
Olevia tv connected to motorola dvr - unplugged everything a few days ago. Plugged it back in everything powers up but get no signal on HDMI2… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
TV screen is balck, power buttons keep flashing fron green
TV screen is balck, power buttons keep flashing fron green to red to red and 2 greens. HEELP!… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
We have a Directors Series Plasma TV P50X901/P60X901 the guide
We have a Director's Series Plasma TV P50X901/P60X901 the guide says we shoud get resolution 1080P but we can't. The movies we want to record from Direct TV are recording in 1080P. Is there an update … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I just set up my 46C630 and am having problems with the connection
I just set up my 46C630 and am having problems with the connection to Dish satellite system. I linked the two with a male-male HD cable. Now I can't control channels with either TV or Dish remote. To … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a somewhat older Panasonic TV that has completely stopped
I have a somewhat older Panasonic TV that has completely stopped working. I turned it off one night and the next day it just wouldn't turn on again (using a remote or the button on the TV). I don't kn… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have an existing Panasonic 46 Plasma 1080p HDTV conn
I have an existing Panasonic 46" Plasma 1080p HDTV connected to a cable DVR box. no problems with that connection. I just hooked up an LG Home Theater system (with blu-ray player). Both the Blu-ray pl… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
I can no longer get my Panasonic digital TV to receive channels
I can no longer get my Panasonic digital TV to receive channels directly from my antenna. I have it connected to a Panasonic dvr with coax and HDMI cables. I can get the channels through the dvr by ch… read more
Vince V.
Vince V.
Bachelor\u0027s Degree
8 satisfied customers
Having a problem with Samsung DLP TV turning on and no volume
Having a problem with Samsung DLP TV HL-T6716S turning on and no volume from the TV. Samsung rep on phone referred me to a tech who told me it would be either a $600 repair of a DMB board, and if not,… read more
Jeff
Jeff
Bachelor\u0027s Degree
146 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x