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Our Samsung M# LN40bsso K 1 FXZA goes dark for a few seconds…

Customer Question
Our Samsung M# *****...

Our Samsung M# ***** K 1 FXZA goes dark for a few seconds and back on and we see a picture then on and off it switches. The sound continues but it continues to switch the picture on and off. Please help. ***** *****

Technician's Assistant: What's the model number of your TV? How old is it?

LN0d550K1FXZA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

It does not work. The switching goes on and off so quickly I can't made it work. A second tv in another room works ok.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It started about 4 days ago. we were simply watching tv as usual when it started.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I guess not.

Submitted: 10 months ago.Category: TV
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Answered in 5 minutes by:
9/27/2017
TV Technician: Mike G., Technician replied 10 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,616
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 10 months ago

Do you have access to the tv right now?

Is the problem happening right now?

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TV Technician: Mike G., Technician replied 10 months ago

Appears site sent you a phone call offer. I did not send the offer.
I am not available by phone, but we can continue our chat.....

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TV Technician: Mike G., Technician replied 10 months ago

Do you have access to the tv right now?

Is the problem happening right now?

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Customer reply replied 10 months ago
I DO AND IT IS HAPPENING NOW.
TV Technician: Mike G., Technician replied 10 months ago

What are you trying to watch on this tv?

-antenna

-cable

-satellite

-other

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