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Was switched on. Just went off & red light blinking. It is a…

Customer Question
Was switched on. Just...

Was switched on. Just went off & red light blinking. It is a new set.

Technician's Assistant: What's the make/model of your device? How old is it?

It is a Viera, 32 inch TH-40ES500A

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It happened 10 minutes ago. I turned it off at the wall & on again. It tried to get a picture but went off.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I don't know enough about them to be any more help.

Submitted: 10 months ago.Category: TV
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Answered in 11 minutes by:
9/26/2017
TV Technician: Louie, Technician replied 10 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, have you tried unplugging for an extended period of time? (the longer the better)

And then plugging back in but into a different outlet?
To avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 10 months ago
I have done all that. I will get a local technician tomorrow. Thanks for your help. No more needed.
TV Technician: Louie, Technician replied 10 months ago

I understand.

Good luck with the Panasonic.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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