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Panasonic tv about 10 years old. The picture looks like it…

Customer Question
Panasonic tv about 10...

Panasonic tv about 10 years old. The picture looks like it is in a paint mode blacks have a green shimmer running through them thoughts?

Technician's Assistant: What's the model number of your TV? How old is it?

Where do we find model details? It says Viera

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes menu button works but cannot locate a set up or color management option

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Tv had done it sporadically but would then revert to normal picture after a few minutes tv had been unused for a few months

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Just realised that you are a us site? We are in Australia is that a problem?

Submitted: 10 months ago.Category: TV
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Answered in 1 minute by:
9/25/2017
TV Technician: Nathan, Installer replied 10 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,418
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Could you tell me the model number from the back of the tv, please?

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TV Technician: Nathan, Installer replied 10 months ago

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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