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My netflix app ain't working. Give me few minutes. Panasonic…

Customer Question
My netflix app ain't...

My netflix app ain't working

Technician's Assistant: What's the model number of your TV? How old is it?

Give me few minutes

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Panasonic viera smart tv

Technician's Assistant: Anything else you want the Expert to know before I connect you?

3 years old

Submitted: 10 months ago.Category: TV
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Answered in 54 minutes by:
9/24/2017
TV Technician: Aric, Technician replied 10 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,808
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 10 months ago

Please get me the full model number off of the back of the TV.

Also, count the groups or blinks between pauses (for example: 7 blinks, 7 blinks, etc.) and let me know what yours is doing.

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TV Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 22,292
Experience: 10+ years
Verified

Hi,

Which model TV do you have?

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