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I have a 50" 3d, smart model I bought about 4 yrs ago and…

Customer Question
I have a 50"...

I have a 50" 3d, smart model I bought about 4 yrs ago and the screen has started to shake then clear and shake again. What is wrong?

Technician's Assistant: What's the model number of your TV? How old is it?

Sorry I had to get the model number, it is M501d-A2R.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I have Dish TV and the menu works on it, I have not tried any DVD players.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Since we got back, we went north when Irma come to town.

Submitted: 10 months ago.Category: TV
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Answered in 1 minute by:
9/24/2017
TV Technician: Aric, Technician replied 10 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,806
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 10 months ago

How old is the TV please?

Also, using the original Vizio remote, if you press MENU- does the MENU also SHAKE?

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