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Just bought the HDR-3000T and I can't seem to get catch-up…

Customer Question
Hi! Just bought the...

Hi! Just bought the HDR-3000T and I can't seem to get catch-up tv on anything.

Technician's Assistant: What's the make/model of your device? How old is it?

Brand new.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No troubleshooting, I have installed it correctly, but new catch-up.

Submitted: 10 months ago.Category: TV
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Answered in 4 hours by:
9/24/2017
TV Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,599
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 10 months ago

Catch-up TV requires an internet connection.

Is the TV internet connection set up and working?

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Customer reply replied 10 months ago
iinet
TV Technician: Pete, Electronic Engineer replied 10 months ago

Can you access Netflix or any other apps on the HDR-3000T?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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