Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
- How do you receive channels on this TV?
Is there any cable box hooked to TV and use cable remote to change channels?
OK, if you see Menu button near he other control buttons then can access to TV menu to run auto program, if such button isn't available on TV then need TV remote that would have Menu button.
Can you check Menu button among Power, Ch +/-, Vol +/- and Source buttons on TV?
OK, I was asking Menu button on TV itself.
Is there any cable box connected to TV for cable channels and do you use cable remote to change channels on TV?
OK, so coaxial cable coming from wall directly plugged into antenna/ RF input of TV, is this correct?
I'm afraid there is no other way around to access TV menu without remote control, would you like me to find out related remote control for you to place an order of it?
No, universal remote gives very limited access such as power, channel up/down and volume control only, it wont give you menu access.
Required remote control part number is ***** that can be used to search/ google to get better price info to order it, however, following supplier have it in stock for $8 only..
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