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I am trying to get to menu and set settings without the

remote JA: What's the model number...
I am trying to get to menu and set settings without the remote
JA: What's the model number of your TV? How old is it?
Customer: UN32J5205AF
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I am not sure of what you are asking. I can hit the button under bottom of tv that shows power, channel up/down, volume up/down and source
JA: How long has this been an issue? What happened right before this popped up?
Customer: It says weak or no cable connection and Run Auto Program (Menu>Broadcasting)
JA: Anything else you want the Expert to know before I connect you?
Customer: I just want to get it set so I can watch tv, please😫
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Answered in 56 minutes by:
9/24/2017
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11,697
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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- How do you receive channels on this TV?

Is there any cable box hooked to TV and use cable remote to change channels?

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Customer reply replied 2 months ago
It is connected to cable. I can hit the button under the Tati change the channels, but I can't get to menu

OK, if you see Menu button near he other control buttons then can access to TV menu to run auto program, if such button isn't available on TV then need TV remote that would have Menu button.

Can you check Menu button among Power, Ch +/-, Vol +/- and Source buttons on TV?

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Customer reply replied 2 months ago
When I click on source, it states there is no device connected

OK, I was asking Menu button on TV itself.

Is there any cable box connected to TV for cable channels and do you use cable remote to change channels on TV?

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Customer reply replied 2 months ago
There is no menu button, that is what I am trying to locate. When I initially turn the tv on, it states "Weak or No Signal" and Run Suto Program (Menu>Broadcasting)

Is there any cable box connected to TV for cable channels and do you use cable remote to change channels on TV?

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Customer reply replied 2 months ago
There is no cable box connected. It is cable input/output

OK, so coaxial cable coming from wall directly plugged into antenna/ RF input of TV, is this correct?

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I'm afraid there is no other way around to access TV menu without remote control, would you like me to find out related remote control for you to place an order of it?

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Customer reply replied 2 months ago
Will a universal remote work?

No, universal remote gives very limited access such as power, channel up/down and volume control only, it wont give you menu access.

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Required remote control part number is ***** that can be used to search/ google to get better price info to order it, however, following supplier have it in stock for $8 only..

http://www.shopjimmy.com/samsung-bn59-01199f-remote-control-un32j5205-un40j6200-un48j6200-un50j6200-un55j6200-new.htm

I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get credit of my work on website.
Thank you.

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11,697
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11,697
11,697 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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