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My TV screen how you get a thing that pops up off. It's a…

Customer Question
My TV screen how...

My TV screen how you get a thing that pops up off

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

It's a tcl Roku TV it's a 32in 32s301

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: TV
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Answered in 1 minute by:
9/24/2017
TV Technician: Jack, Technician replied 10 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

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