How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15000
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

I have no sound on my Toshiba. 3 years old. I can't get to

This answer was rated:

I have no sound on my Toshiba
JA: What's the model number of your TV? How old is it?
Customer: 3 years old. I can't get to the back for a model number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: A couple days. Figured a wrong button got pushed on one of the remotes but nothing there
JA: Anything else you want the Expert to know before I connect you?
Customer: Don't think so

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Problem can be software corruption in the box ,please reboot the box by unplugging the box from wall-power wait 5 mins then re-plug back in again, do the same with the TV at the same time, let me know if this fixes or not please

Anthony

Customer: replied 25 days ago.
Ok

Yes let me know how it works out please

Anthony

Anthony_Infotech and 2 other TV Specialists are ready to help you
Customer: replied 25 days ago.
Well aren't you amazing. I'd buy you a beer if you were here. That worked thank you

Great News!

Thanks for the rating

Anthony