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I just got a tv model 39pfl2608/f7 and i need some help with…

Customer Question
I just got a...

I just got a phillips tv model 39pfl2608/f7 and i need some help with the remote control

Technician's Assistant: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?

From 2013

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I am just setting it up and have ordered an antenna from Wallmart connected it to the tv but cannot find how to search channels

Submitted: 10 months ago.Category: TV
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Answered in 43 minutes by:
9/23/2017
TV Technician: Joe AV, Technician replied 10 months ago
Joe AV
Joe AV, Technician
Category: TV
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified

Hello and Welcome. My name is ***** ***** I would like to help you with this issue. It seems you need assistance with scanning channels with your new antenna. I can assist with that. Please reply hello to this chat and I can give you instructions.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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