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How do I connect my 6 series smart tv to the internet? Model…

Customer Question
How do I connect...

How do I connect my 6 series smart tv to the internet?

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

Model number is *****

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu button works but every option says I need wireless LAN adapter. Where can I get one?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

This is the first time since I bought it that I've tried using it.

Submitted: 11 months ago.Category: TV
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Answered in 9 minutes by:
9/23/2017
TV Technician: Joe AV, Technician replied 11 months ago
Joe AV
Joe AV, Technician
Category: TV
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified

hello and welcome. My name is ***** ***** I would like to help you with this request. It seems you are trying to connect your TV to wifi. Do you have wireless internet available?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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