TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I own a Viera Panasonic TV TC-P50S2 and I am trying to add a…

Customer Question
I own a Viera Panasonic...
I own a Viera Panasonic TV TC-P50S2 and I am trying to add a soundbar. We have the Blueray and DVD/VCR player hooked into the tv via HDMI. Those work great on the TV, but when you just have the TV on the Soundbar doesn't work. The TV has an antenna hockup. For example coaxial out of wall into TV antenna booster with coaxial out of boost box into tv. The Soundbar is connected via a digital audio output (from TV) into digital audio input to soundbar. It makes sense to me that because no HDMI cables are going into the TV for the tv broadcast, that this may be the problem. Because when we use HDMI cables from Blueray / DVD and VCR deck everything sounds great. Help please.
Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
9/22/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Ask Your Own TV Question
Customer reply replied 11 months ago
Hello.
TV Technician: Jack, Technician replied 11 months ago

Hi

Give me a minute please

Note that myself I do not send those $26 phone offers that you will receive , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just decline if you don`t want it .

Ask Your Own TV Question
TV Technician: Jack, Technician replied 11 months ago

The channels you are receiving through antenna are digital yes , with numbers like 5.1 for example ?

Ask Your Own TV Question
Customer reply replied 11 months ago
I don't think so. I could be wrong. I am not home right now. I do know that for the antenna all that is used is the coaxial and hdmi on the blueray and DVD/VCR.
Customer reply replied 11 months ago
What if we had a splitter or converter from coaxial into hdmi (into the tv from the antenna).
TV Technician: Jack, Technician replied 11 months ago

Are you receiving your tv channels through an antenna ???

What is at the other end of that coax ?

The cable company or an antenna ?

Ask Your Own TV Question
Customer reply replied 11 months ago
Sorry it took me a long time to get back. Yes I am receiving my tv channel through my antenna. A coaxial comes from the wall in a tv antenna booster box - then out of the coaxial box (through a coaxial chord) into the tv.
Customer reply replied 11 months ago
Just checked the tv. The channels are 3.0, 3.1, 3.2, etc. Sorry for the confusion.
TV Technician: Jack, Technician replied 11 months ago

Hi again

Those digital channels being picked up by the tv come out of the optical port not in PCM 2 channels like your other devices but in dolby digital and after checking i se that there are no ways to set it to PCM for this model

That is where your problem lies , not too many sound bars can take dolby digital sound .

A digital audio converter that can take it and send it out as analog 2 channels would be fairly expensive i`m afraid and this tv does not have analog or headphones out either

What you need is an external tuner A.K.A digital tv converter box now , something like what you can see at the link below , just click on it ;
https://www.amazon.com/ViewTV-AT-300-Converter-Recording-Composite/dp/B01MF9X5V9/ref=pd_sim_504_7?_encoding=UTF8&pd_rd_i=B01MF9X5V9&pd_rd_r=MYN8T7VSW7M5MNCHMT5B&pd_rd_w=zxu4o&pd_rd_wg=d3dsX&psc=1&refRID=MYN8T7VSW7M5MNCHMT5B
There are quite a few versions of those and i`m sure your local walmart, bestbuy ,target etc. would have such a devive as well but this seems to be a good model and also records along with playing media devices like USB keys/stick

Ask Your Own TV Question
TV Technician: Jack, Technician replied 11 months ago

That would connect between the antenna and HDMI to your tv for a HD picture and would give you sound out of the optical port

Ask Your Own TV Question
TV Technician: Jack, Technician replied 11 months ago

Let me know if you have questions and if not for now then PLEASE DO TAKE THE TIME TO RATE (stars above and submit), it does not cost you anything more and does not close this post ,
Also you can come back at any time without additional charges if you have further questions or need help and it gets this independent tech. paid for his time helping you .

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
11,343 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I own a Panasonic TV (Viera - Model numberTC-P50S2). I am
I own a Panasonic TV (Viera - Model numberTC-P50S2). I am trying to connect a RCA Home Theater Sound Bar (with wireless subwoofer). I have the Soundbar working with the Blue-Ray (via RCA) and I can pl… read more
Jack
Jack
Technician
factory trained engineer
11,343 satisfied customers
Second opinion] - Installed a Lava HD-8008 TV antenna. If I
Second opinion] - Installed a Lava HD-8008 TV antenna. If I plug in the signal booster I loose certain channels, ABC and others. If I don't plug in the signal booster, I can not get NBC, CBS and many … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I was given a Panasonic LDC TV, Model TC-26LX20, "Viera" to
I was given a Panasonic LDC TV, Model TC-26LX20, "Viera" to replace my old analog Sanyo TV. I do not have cable/disc TV or an outside antenna. Since HDTV came out years ago, I connected through an RCA… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Have an Emerson LC320EM3F A TV and trying to hook it up via
Have an Emerson LC320EM3F A TV and trying to hook it up via a coax digital audio cable to a Vizio S3851x-C4 sound bar system. How do I get the TV to send the sound out through the Digital Output?… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have Insignia HDTV model #NS-48D510NA15 and I am trying to
I have Insignia HDTV model #NS-48D510NA15 and I am trying to add a sound bar. However, I have tried hooking it up per the Sceptre (mode #SB301523) instructions and it won't work, at all. The sound bar… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Connected Samsung Sound Bar to Samsung TV. But no sound on TV.
Trying to connect Samsung HW-HM45C sound bar via HDMI to Samsung Series 6 650 LCD TV. Can't get sound from TV broadcasts, only from DVD player. Suggestions?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Vizio 36" E-series LCD HDTV which I purchased about
I have a Vizio 36" E-series LCD HDTV which I purchased about 1 to 1-1/2 years ago. In order to hear the tv, we have to put the volume up to 100, and it is still barely audible. I purchased a Vizio sou… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Have just purchased a JBL sound bar and can't get it to work.
Have just purchased a JBL sound bar and can't get it to work. I think I have it connected correctly to the TV but maybe not. The sound bar also in addition to the RCA plug has optical plug which I als… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a sony soundbar hooked up to my JVC TV via an optical
I have a sony soundbar hooked up to my JVC TV via an optical cable. The sound comes through the soundbar from the TV but not the sony bluray DVD player. I have also hooked up the soundbar to the TV vi… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have an small analog TV in my garage that I wish to receive
I have an small analog TV in my garage that I wish to receive free local "air" broadcasts. Will the TV receive those broadcast signals if I route the signal via coaxial cable from my exterior TV anten… read more
Jack
Jack
Technician
factory trained engineer
11,343 satisfied customers
I have a sony str dn 1030 receiver and cannot get it hooked
I have a sony str dn 1030 receiver and cannot get it hooked up to my harman kardon 5.1 soundbar and subwolfer...I have sound with the DVD player but not with the TV or ipod via bluetooth.… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have a Hitachi tv and a Panasonic home theatre audio system.
I have a Hitachi tv and a Panasonic home theatre audio system. The Home theatre system uses an hdmi cable and a Toslink cable to connect to the tv. My tv, however, has an hdmi input and a digital audi… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Panasonic Viera TC-P42S2 and recently switched from
I have a Panasonic Viera TC-P42S2 and recently switched from DirecTV to OTA antenna. Previously I was using the digital audio out to run all sound from my TV to my Vizio (VSB200) sound bar. Now when I… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
My LC-40E77UN wont enter Audio Setup. It is grayed-out and
My LC-40E77UN won't enter Audio Setup. It is grayed-out and has a "stop" symbol next to it and is unavailable to me. I am trying to set up a sound bar and need to turn off the TVs internal speakers. H… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Hi there! My question is one of video upscaling or upconverting
Hi there! My question is one of video upscaling or upconverting from a A/V receiver. Some Onkyo receivers, for example, use Faroudja DCDi Cinema technology to send video (up to 1080p) via one HDMI cab… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Hi I just bough the Boston TVee Sound bar and I have the Panasonic
Hi I just bought the Boston TVee Sound bar and I have the Panasonic Viera TC-L32G1 but cannot get any sound from it. I have the audio L & R cable attached to the component in audio part of the tv. I a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just bought a Panasonic viera 37 , I have an LG blu-ray and
I just bought a Panasonic viera 37", I have an LG blu-ray and a Sony Sound Bar, with 3 HDMI ports. Cannot figure out how to hook it up. I got the tv and blu ray to work but not the sound bar… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hello Experts, Would be very grateful if anyone could please
Hello Experts, Would be very grateful if anyone could please tell me how I can find the RF Channel No. for my LG HR 400 DVD Player/Recorder. This machine is less than one year old. Kindest regards, An… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x