Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....Are you available to chat with me right now?
During that first few minutes while the screen is dark, if you bring up the TV MENU using the original samsung tv remote, does the menu show up normal or is that menu also affected by the problem?
Have you tried anything like reset or...
You can try unplugging the tv POWER cord for 3 full minutes. If unplugging doesn't help- I'm very sorry to say, this is going to be an internal failure that requires diagnosis and parts inside the tv be replaced. If you want to DIY, let me know and I may be able to help you with that here (previous electronics experience is required on your part). Otherwise using a local repair shop will end up costing more than a new 46" tv.
I know this is bad news and very upsetting but please understand I am here to provide an honest answer. I hope you will submit a 5 star rating at the top of this page and not base the rating on the fact that your tv needs parts or services outside of our control. If for some reason you don't feel I should get 5 stars, please do not rate and just let me know and I will follow up with you here.