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No volume control. Have no Manuel control. D39hn-do. 2

Customer Question
No volume control Technician's...

No volume control

Technician's Assistant: What's the model number of your TV? How old is it?

Have no Manuel control

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

D39hn-do

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 months don't know

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Why does this set not have man.controls

Submitted: 8 months ago.Category: TV
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Answered in 5 minutes by:
9/21/2017
TV Technician: Nathan, Installer replied 8 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,625
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Are you using the tvs own remote, or another like a universal/cable/satellite remote?

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TV Technician: Nathan, Installer replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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Louie, Technician
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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