TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a 65 inch panasonic tv Model LED 65C300, No have a…

Customer Question
I have a 65...

I have a 65 inch panasonic tv Model LED 65C300

Technician's Assistant: What's the make/model of your device? How old is it?

No have a black line about 3 inches wide about 1 foot from left side.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Panasonic 65C300

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Probem about 2 weeks. However yesterday when th Tv worked on UPS it was not there

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
9/21/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,147
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Ask Your Own TV Question
Customer reply replied 8 months ago
hello
TV Technician: Jack, Technician replied 8 months ago

Hi

Give me a minute please

Ask Your Own TV Question
Customer reply replied 8 months ago
ok
TV Technician: Jack, Technician replied 8 months ago

Model number would be TH-65C300 , is that correct ?

Ask Your Own TV Question
Customer reply replied 8 months ago
TH-65C300DX
TV Technician: Jack, Technician replied 8 months ago

O.k then and i see that you are in India so all i can do is tell you what will need to be repaired but as far as parts or costs of repair goes i have no idea what the shops are charging there

How old is this tv anyway ?

Ask Your Own TV Question
Customer reply replied 8 months ago
The black 3 inch vertical line is hazy black. Not like a clear cut black out line
Customer reply replied 8 months ago
Tv is 1.5 years old. I had panasonic come home today. They want to replace the panel. Grrrrrrrrrrrr
TV Technician: Jack, Technician replied 8 months ago

O.k then this is not good and yes it is the lcd panel indeed ,sorry

Warranty must be just over , yes ?

Ask Your Own TV Question
Customer reply replied 8 months ago
warranty is finished
TV Technician: Jack, Technician replied 8 months ago

I think you`d be better off going shopping now

Did they give you an estimate anyway ?

Ask Your Own TV Question
Customer reply replied 8 months ago
about 1000$
Customer reply replied 8 months ago
TV cost me 1300$
Customer reply replied 8 months ago
This is bad. No options??
Customer reply replied 8 months ago
how can the tv work good without black line for whole day yesterday if panel is a problem?
TV Technician: Jack, Technician replied 8 months ago

Sorry but no , if that line had been a clean cut then i would`ve said the t-con is the likely culprit but now the only thing that can be done is to replace the panel or the tv

Prices have gone down since a year and a half and i`m sure you can get the same size for the price it would cost you to repair and have a fresh warranty as well

I would go shopping

Ask Your Own TV Question
Customer reply replied 8 months ago
ok man thanks
TV Technician: Jack, Technician replied 8 months ago

It would not be rare to have an intermittent problem and beside did this popped up just today or prior to yesterday ?

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

If that answers your question PLEASE DO TAKE THE TIME TO RATE by clicking on the star icons at the top of your page, then click on Submit , it doesn`t cost you anything more and I get paid for my time helping you .

Ask Your Own TV Question
Customer reply replied 8 months ago
problem was there prior to yesterday
TV Technician: Jack, Technician replied 8 months ago

It is intermittent then

Try to knock on the tv`s frame above and below that line to see if that will affect it ?

Ask Your Own TV Question
Customer reply replied 8 months ago
i will try and come back and tell you
TV Technician: Jack, Technician replied 8 months ago

O.k

Ask Your Own TV Question
Customer reply replied 8 months ago
did not do any good
TV Technician: Jack, Technician replied 8 months ago

O.k then i was thinking of the bonding panel`s layer coming apart and that is fairly common

In any case as i said , unless it were a clean cut then you are looking at a bad panel , the guys were correct on that , sorry

Ask Your Own TV Question
Customer reply replied 8 months ago
ok. Thanks bye
TV Technician: Jack, Technician replied 8 months ago

Much welcome and please do not forget to rate with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

Thank you very much hey !!

Ask Your Own TV Question
Was this answer helpful?
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,147
11,147 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
HiSense 42' LCD TV.... I have had the TV for just over a year
HiSense 42' LCD TV.... I have had the TV for just over a year with no problems. Now the TV just won't show a picture. It turns on, shows the Hisense logo and then goes dark. Seems like it is not click… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Need help with Dynex TV troubleshooting. It wont turn on.
Dynex LCD TV wont turn on at all. Need help with Dynex TV troubleshooting.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Sharp Aquos error code. Power on the power light and OPC light
Sharp Aquos error code. Power on the power light and OPC light blink together once and then the power light blinks once.… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,429 satisfied customers
I purchased a Samsung 40" LCD Full LCD HDTV with 1080P in
I purchased a Samsung 40" LCD Full LCD HDTV with 1080P in 4/1/09. We live at the address where this TV is located for six months and then in AZ for six months. The set is unplugged for the time we are… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
My samsung lcd model LN40A530P1F color is bad. greens, reds
my samsung lcd model LN40A530P1F color is bad. greens, reds... … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
I have an LCD TV. The manual is calling it Bravia. The
I have an LCD TV. The manual is calling it Bravia. The remote is not functioning properly. I have to hold it down and keep pressing and pressing to get a result. I have switched out the batteries seve… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Sony kdl-46Z4100 LCD TT, turn power on, screen. Unknown. All
sony kdl-46Z4100 LCD TT, turn power on, white screen … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Trying to connect Toshiba LCD TV (19 inch) to Dell XPS laptop. No
Trying to connect Toshiba LCD TV (19 inch) to Dell XPS laptop. No communication with HDMI or VGA Can't access PC section of TV menu… read more
Digital Media Techies
Digital Media Techies
Owner
Bachelor\u0027s Degree
184 satisfied customers
The LCD is cracked. I was wondering if the LCD could be
The LCD is cracked. I was wondering if the LCD could be replaced and how much it would cost. TV model is 43UJ6300 … read more
Jack
Jack
Technician
11,147 satisfied customers
Problem with Samsung LCD TV blurred screen. No .... I
No .... I replaced the T con board due to the blurred screen problems but the screen is still blurred … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I have a Sharp Aquos LC-40LE430M LCD color television. I
I have a Sharp Aquos LC-40LE430M LCD color television. I normally connect my HP laptiop via HDMI3. However, I had accidentally disable the Sharp LCD icon for the speaker playback devices on my laptop.… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I sm looking for some technical advice regarding my LCD
Hi I sm looking for some technical advice regarding my LCD (135cm) Panasonic TV. While watching two black thin stripes suddely appeared on the left side. Approximately 30min later the picture display … read more
Jack
Jack
Technician
11,147 satisfied customers
My picture is upside down. How do I flip the picture back to
My picture is upside down. How do I flip the picture back to normal? My TV is Vizio E390-A1. Its only 2 yrs old.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
ITI Visio TV died
My Visio 42 inch TV died. ITI technicians came out twice to fix it and couldn't. Then their tech dept. told me it was 'panel issue' and that they don't work on that part of the TV. What to do now? It'… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
i have a 32 inch flat screen hd tv by avol, it was working
i have a 32 inch flat screen hd tv by avol, it was working jusst fine but one morning it wnet to turn it on it wont power up, red light comes on for a few seconds and then goes off and wont come on… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My TV screen suddenly only shows Diagnostic Main Menu witharrow
My TV screen suddenly only shows "Diagnostic Main Menu" witharrow pointing to "vendo Defined 1 " What can I do to get the TV to work? George vR. Green,M.D. [email protected],net ) It is an LCD Tv Model # X… read more
Steve
Steve
Chief Engineer
9 satisfied customers
apex digital tv blue lightcomes on but screen stays black
apex digital tv blue lightcomes on but screen stays black… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My Toshiba 42" inch LCD wont turn on. The green light comes
My Toshiba 42" inch LCD won't turn on. The green light comes on for a about 10 seconds and then it turns off all by itself. I've had it for a little over a year. Model #40E200U2.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x