Facing TV Problems? Ask a TV Technician.
Hi there and welcome
When you say it is not working, exactly how is it not functioning?
What is it not doing?
Please let me know
No cables can fault but do not wear out. But you mean you see nbo power on the unit at all?
Is it the Roku Box or the stick that plugs into the HDMI port on the TV?
Ok, on the TV, press the input or source button on the TV's remote until you get a signal.
Do you then see it? Cycle through each input till you do please
ok, so you now see the Roku box on the screen but it is asking for a password?
Which port on the TV is the Roku box connected to?
ok, but look at the port, what is written on it?
ok, it should be connecting to a HDMI port with a HDMI cable, can you connect it that way please
ok.. it should be connecting to HDMI, but make sure the TV is switched to AV if you feel this is the correct input.
What do you then see?
by using the input / source button on the TV
by using the input / source button on the TV remote
Perfect! Are you able to rate now?