TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The picture went out on my Panasonic LCD-TV, TC-L32XM6, 4…

Customer Question
Hi, the picture went...

Hi, the picture went out on my Panasonic LCD-TV, TC-L32XM6

Technician's Assistant: What's the make/model of your device? How old is it?

4 years old Panasonic, LCD-TV Model TC-L32XM6

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started half hour ago, i was watching TV, and picture went out. I rebooted my cable company. Still happening.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I just want my picture back.

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 6 minutes by:
9/21/2017
TV Technician: Nathan, Installer replied 11 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,409
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Are you still getting sound?
Can you see the panasonic menu screens at all?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The picture is too big and no longer fits the screen. I get
The picture is too big and no longer fits the screen. I get just the upper left corner of the broadcast covering the whole screen. Panasonic Plasma TC-50ST50. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 5 year old Panasonic 55" TV (TC-55LE54). Had a
I have a 5 year old Panasonic 55" TV (TC-55LE54). Had a power surge, with surge protector in place, and now Panasonic has blinking power light. Unplugged it for 2 minutes, plugged back in, same issue.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Is model TC-23LX50 made in 2005 HDMI compatible? 13 years.
my cable company (Spectrum) wants me to hook up a receiver to the TV because they're going digital. I don't think this model can be hooked up, but I wanted to get an expert answer. Thanks. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Panasonic TC-L32S1 TV requires input every 4 hours or
My Panasonic TC-L32S1 TV requires input every 4 hours or screen goes to blue and says press ok to continue watching. Can I change this to allow TV to play without interruption while it is on? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I keep getting" this function not available now" popping up
I keep getting " this function not available now" popping up on my tv. Why is this happening and how do I get rid of it. My number is(###) ###-####… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
There is a message on the screen "ELIB is currently
There is a message on the screen "ELIB is currently unavailable, Please try again later" … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Panasonic TC-P54S1 Plasma. Every once in a while
I have a Panasonic TC-P54S1 Plasma. Every once in a while the video blacks out and the audio continues. This started when I removed the hdmi cable to connect another tv. Then 2 days later I plugged th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Panasonic Viera model TC-P50U50 Plasma tv that I
Second opinion] I have a Panasonic Viera model TC-P50U50 Plasma tv that I bought in 2012. While my wife was watching TV ten days ago, the television suddenly went black. The cable company sent a signa… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
We have a Panasonic Viera 51 inch TV. I was watching a movie
Hi, we have a Panasonic Viera 51 inch TV. I was watching a movie and the screen went dark. No picture or volume. I unplugged it in hopes of resetting it. The power light comes on, but still no picture… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have sound by no picture on my RCA TV. I rebooted my cable
I have sound by no picture on my RCA TV. I rebooted my cable box twice in case the problem was there. I called my cable supplier. He suggested it might be the the wrong input, but when I put the "sour… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Panasonic 2013 plasma tv: after running awhile, flickers and
Panasonic 2013 plasma tv: after running awhile, flickers and then blacks out, comes back with an error message, "problem detected and recovered". Have tried all HDMI ports: new board, or new TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Was watching my panasonic vier a. All fine. Then the screen
was watching my panasonic vier a. All fine. Then the screen went black, then green, and now I can't get a picture from my cable tv. The volume works fine. I can hear the cable tv channel. The netflix works fine, both volume and picture on the tv. But when have cable on all I see now is "no signal. ensure that the external device is turned on and properly connected to the TVs input. " … read more
Nathan
Nathan
Installer
31,409 satisfied customers
Panasonic tc-p65st60 tv wont come on just clicks replaced
Panasonic tc-p65st60 tv wont come on just clicks replaced power board did not change am thinking main board yes or no … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
panasonic th-42px80u a. a few years ago i lost all three hdmi
panasonic th-42px80u a. a few years ago i lost all three hdmi inputs. I bought new cables, tried devices that worked on other tv's, and i gave up after that. it worked fine at my condo, but once ii mo… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a 42 in, 6000 series tv problem is the volume will
i have a 42 in, 6000 series tv problem is the volume will spike up with out notice, last time volume went up volume indicater on screen froze, I turned tv off then restarted to eliminate volume indica… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
There is no picture on a Panasonic Viera LCD TV hooked to NYC
There is no picture on a Panasonic Viera LCD TV hooked to NYC Time Warner cable. A message shows up shutting down in 3 minutes which then counts down and shuts off the TV. Cable says there is nothing … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Sony KDL 40V2500, purchased in late 2006 and with
I have a Sony KDL 40V2500, purchased in late 2006 and with a 5 year warranty from a 3rd party warranty company added. For the last couple of years, at random times, the screen will just go black with … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a samsung HL-S6187W 61 inch. My son uses it sometimes
I have a samsung HL-S6187W 61 inch. My son uses it sometimes for 12-14 hours playing video games. The other night the heat light came on and the colors started to change. Now, after is cools down it w… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x