TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Not able to turn on the tv with new romotes, th 42px80u no…

Customer Question
Not able to turn...

Not able to turn on the tv with new romotes

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

Th 42px80u no pevblem in the past

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No volume or selection either

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Since monday but it works with the second remote that i was also using why not with the new spectrum and today with my newoptimum

Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
9/20/2017
TV Technician: Joe AV, Technician replied 10 months ago
Joe AV
Joe AV, Technician
Category: TV
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified

Hello and welcome. My name is ***** ***** I would like to help you with your issue. It seems your optimum and spectrum remote may not be programmed to operate your tv. Has it ever worked with these remotes?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a model UN50ES6500 and just got a Spectrum remote
I have a model UN50ES6500 and just got a Spectrum remote control. I have a sound bar and subwoofer. I am unable to increase/decrease the volume on the remore. Under MENU on the remote there is an opti… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
79 satisfied customers
New TV working fine connected to spectrum DVR. Using DVR
New TV working fine connected to spectrum DVR. Using DVR remote. Used VIzio remote to enhance color. Screen went black & message says not connected to HDMI signal. Don't know how this happened. Talked… read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I have a 2008 Panasonic flat screen. I think the model
Hi. My name is***** have a 2008 Panasonic flat screen. I think the model number is ***** Series is MA82540843. The problem is with the ratio aspect. While I can reset the aspect from the remote contro… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My picture is zoomed in to far. Example I can't read the
My picture is zoomed in to far. Example I can't read the scores on sports games,heads are cut off on top. … read more
Harry
Harry
2,169 satisfied customers
What do I need to convert Spectrum cable to tvs other than
what do I need to convert Spectrum cable to tvs other than my main tv which has th box on top? … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have new RCA TV-model RLDED5078A-Ewith warranty from
I have new RCA TV-model RLDED5078A-Ewith warranty from Walmart. … read more
Harry
Harry
2,169 satisfied customers
My gf's daughter's tv. She just moved in, but the tv is not
My gf's daughter's tv. She just moved in, but the tv is not new. She has never been able to figure out how to get the picture size to match the screen size. Currently watching a football game and the … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I have a Pansasonic TV that wont turn on. Red power light
I have a Pansasonic TV that wont turn on. Red power light just links. Tried unplugging it and lugging back in and sounds like it is going to come on then begins blinking again. … read more
ISP Cable Support
ISP Cable Support
High School or GED
140 satisfied customers
The volume will not work on my Vizio TV. It also will not
The volume will not work on my Vizio TV. It also will not access Amazon, or any other smart channels. I have purchased three remote controls for this unit, which I purchased at Wal-Mart 3 1/2 years ag… read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I own a Sony TV, and I cannot get it to turn on. The red
I own a Sony TV, and I cannot get it to turn on. The red light indicating that it is turned off, but I can't turn it on either remotely or on the TV itself. … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
Two of my direct tv remotes will not work even with new
two of my direct tv remotes will not work even with new batteries. One does work- what is going on? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Plasma TV TH-50PX600U. I bought the Apple TV and connected
I have a Plasma TV TH-50PX600U. I bought the Apple TV and connected the HDMI cable to the HDMI 1 port on the back panel of the TV. Howverever, the menu does not let me select HDMI 1. It jumps past all… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a Panasonic LCD Viera and i can only see input select
I have a Panasonic LCD Viera and i can only see input select on the screen. TV, DVR, Security Cameras do not show a picture… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Our TH-42PX80U was plugged into a circuit that shorted out,
Our TH-42PX80U was plugged into a circuit that shorted out, tripping the circuit breaker. I tried resetting the breaker unsuccessfully, then the problem was located. Now the TV does not pick up signal… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Had a problem with my Panasonic TH-42px80U. No picture and
Had a problem with my Panasonic TH-42px80U. No picture and when you turn it on it clicked 5 times. Had SEARS come out to fix it and they did, but it seems like the picture doesn't show the whole pictu… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Hi I have a Phillips big screen tv and my grandson changed
Hi I have a Phillips big screen tv and my grandson changed his wii back and forth on the tv and has some how messed it up here I am not able to get back to the tv. So this is what I have CVI, AV1, AV2… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
When I select PC as my source on my LN-T4065F Samsung LCD
When I select "PC" as my source on my LN-T4065F Samsung LCD TV, the TV turns off. I have used this same TV as a monitor for my PC in the past, when I would show some Power Point slides. In fact, I had… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
Have a panasonic42 ckass 720p plasma hdtv. During storm had
Have a panasonic42'' ckass 720p plasma hdtv. During storm had power failure. Cable box came back, but tv did not. It will not turn on with remote(nor off) When manually turned on screen gets brighter … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x