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I have a Panasonic TC-P50G10 working fine yesterday turned…

Customer Question
I have a Panasonic...

I have a Panasonic TC-P50G10 working fine yesterday turned off then back on an hour later and has no audio ..... which board would be the problem ?, also are any of the audio ports for OUT so I could test that ?

Technician's Assistant: What's the make/model of your device? How old is it?

Panasonic P50G10 Plasma HDTV about 5 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just yesterday working fine when I turned it back on after an hour has no audio every thing else fine.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No ..... thanks

Submitted: 10 months ago.Category: TV
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Answered in 1 minute by:
9/20/2017
TV Technician: Jack, Technician replied 10 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

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Customer reply replied 10 months ago
hello
TV Technician: Jack, Technician replied 10 months ago

Hi

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

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TV Technician: Jack, Technician replied 10 months ago

Note that myself I do not send those $26 phone offers that you will receive , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just decline if you don`t want it .

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Customer reply replied 10 months ago
Never mind too much hassle and looks risky.... Ill try something else sorry
TV Technician: Jack, Technician replied 10 months ago

Risky ???

I may have a simple solution for you , as long as you are here , might as well stay to hear it no ??

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TV Technician: Jack, Technician replied 10 months ago

O.k then , never mind

Over and out but if you change your mind i`ll get back to you after lunch

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Customer reply replied 10 months ago
NO this was too time consuming started at 5 $ now 36$ just credit my paypal or I will file a complaint Please
TV Technician: Jack, Technician replied 10 months ago

Got nothing to do with money matters here , use this ; http://ww2.justanswer.com/help 1.***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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